PRIVACY POLICY

 

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nivays.com (the "Website").

Personal Information We Collect

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Website, we also collect information about the individual web pages or products you view, which websites or search terms referred you to the Website, and how you interact with the Website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • "Cookies" – Data files placed on your device or computer, often including an anonymous unique identifier. You can learn more about cookies and how to disable them at: www.allaboutcookies.org.

  • "Log files" – Track actions occurring on the Website and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • "Web beacons," "tags," and "pixels" – Electronic files used to record information about how you browse the Website.

Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, TWINT, etc.), email address, and phone number. We refer to this information as “Order Information.”

When we refer to "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We generally use the Order Information we collect to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).

Additionally, we use Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • Provide you with information or advertising relating to our products or services, in line with your communication preferences.

We use Device Information (in particular, your IP address) to help screen for potential risk and fraud, and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through:

Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights (If You Are Located in Europe)

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, please note:

  • We process your information to fulfill contracts we might have with you (for example, if you make an order through the Website), or otherwise to pursue our legitimate business interests;

  • Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Website, we will retain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect changes to our practices, or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

📧 Email: support@nivays.com
📬 Mail:
NIVAYS GmbH
Föhrenstrasse 17
CH-9631 Ulisbach
Switzerland

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